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eli Wallet Rewards Campaign Terms & Conditions

1. Draw Schedule

The Eli Wallet Rewards Campaign will run from 1 August 2026 until 31 December 2026, in accordance with the following draw schedule:

Draw Frequency

Draw Period

Number of Winners

Prize Value

Weekly

August 2026

4 winners - One winner each week

JOD 500

Monthly

September 2026

Two winners

JOD 1,000 for each winner

Weekly

October 2026

4 winners - One winner each week

JOD 500

Weekly

November 2026

4 winners - One winner each week

JOD 500

Grand Draw

December 2026

Two winners

JOD 2,500 for each winner

 

 

Notes:

  • Draws will be conducted according to the schedule approved by the Bank.

  • Only eligible purchase transactions completed during the qualifying period of the respective draw shall be considered for that draw.

2. Eligibility Criteria and Draw Entry Calculation

2.1 Eligibility

The campaign is open to all customers who maintain an active Eli Wallet throughout the campaign period.

2.2 Eligible Transactions

Only successful and non-reversed purchase transactions completed and processed during the qualifying period of each draw shall be eligible, including:

  • Point of Sale (POS) purchase transactions.

  • E-Commerce purchase transactions.

  • Domestic purchase transactions.

  • International purchase transactions.

  • Recurring purchase transactions.

 

2.3 Qualification Requirements

A customer becomes eligible to enter the draw upon meeting both of the following requirements during the applicable draw period:

  • Completing at least three (3) eligible purchase transactions.

  • Achieving a minimum cumulative purchase value of JOD 50.

 

2.4 Draw Entry Calculation

Once the qualification requirements are met, draw entries shall be calculated as follows:

  • One (1) entry upon completing three (3) eligible purchase transactions  with a minimum of 50 JOD.

  • One (1) additional entry upon reaching a cumulative purchase value of JOD 50.

·        One (1) additional entry for every additional eligible purchase transaction completed after meeting the minimum qualification requirements, regardless of the transaction amount, provided that the total number of draw entries shall not exceed twenty-five (25) entries per customer during each draw period.

3. Terms & Conditions

1. This campaign shall run from 1 August 2026 until 31 December 2026.

2. The campaign is open to all customers holding an active Eli Wallet, subject to the Bank’s approved Eli Wallet Terms and Conditions.

3. Only successful and non-reversed purchase transactions completed during the qualifying period of each draw shall be eligible. Eligible transactions include Point of Sale (POS), E-Commerce, domestic, international, and recurring purchase transactions.

4. The following transactions shall not qualify for draw entries:

  • Cash withdrawals.

  • Wallet Top-Up transactions.

  • All types of fund transfer transactions.

  • Refund transactions.

  • Cancelled, reversed, or declined transactions.

  • Bill payment.

  • Any transaction determined by the Bank to be fraudulent or in violation of the Eli Wallet Terms and Conditions.

5. Draw entries shall be calculated electronically in accordance with the Bank’s approved campaign criteria. Winners shall be selected through an approved electronic draw system that ensures fairness and transparency among all eligible participants.

6. A customer may win only one prize during the campaign period. Any customer who wins a prize shall automatically be excluded from all subsequent draws.

7. The Bank shall contact each winner within ten (10) business days from the draw date. Failure to respond or complete the prize claim procedures within the specified period shall be deemed a forfeiture of the prize, and the Bank may award the prize to a reserve winner.

8. Prize amounts shall be credited directly to the winner’s Eli Wallet upon completion of all verification procedures  and must the wallet be active.

9. Prizes exceeding JOD 1,000 shall be subject to the applicable taxes and statutory deductions in accordance with the laws and regulations of the Hashemite Kingdom of Jordan. Any applicable taxes shall be deducted prior to crediting the prize amount.

10. By accepting the prize, the winner grants the Bank the right to publish his/her name through the Bank’s official communication channels and social media platforms for promotional and campaign announcement purposes, in accordance with applicable laws and regulations.

11. Customers are responsible for ensuring that their personal information and contact details are accurate and up to date. The Bank shall not be liable if it is unable to contact a winner due to inaccurate or incomplete customer information.

12. For the purpose of determining eligibility and entry into the draw, the Bank shall rely on the transaction posting date recorded in its approved systems.

13. The Bank reserves the right to disqualify any customer found to have engaged in fraudulent activity, misuse of the Eli Wallet service, or any violation of the Bank’s Terms and Conditions or applicable regulatory requirements.

14. The Bank reserves the right to amend, extend, suspend, terminate, or cancel the campaign, or modify any of its terms and conditions at any time, subject to obtaining the necessary approvals and in accordance with applicable regulatory requirements and business needs.

15. This Campaign shall be governed by the applicable laws, regulations, and instructions of the Hashemite Kingdom of Jordan, as well as the approved Eli Wallet Terms and Conditions of Jordan Kuwait Bank. Participation in the Campaign constitutes the customer’s explicit acceptance of these Terms and Conditions.

16. The prize is personal to the winner and may not be assigned, transferred, substituted, or exchanged.

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